Support Videos and Guides
Access how-to videos and downloadable help guides for your EFS or Fleet One EDGE account.
For your convenience
Click the links below to access important forms and information for EFS customers and cardholders.
- Certification of Beneficial Ownership (BOCDD)
- EFS/OTR – Fraud Transaction Dispute Form
- Carrier Claims – Transaction Dispute – Non Fraud
- CPS – Fraud Transaction Dispute Form
- Mastercard Non Fraud Dispute Form
- Merchant Invoice Dispute Form
- Order EFS Checks
- Void/Returned Checks – Check Action Request Form
- WEX BANK Privacy Policy
- Merchant W9 Form
Customer service numbers
- EFS and Fleet One Customer Service
- 888-824-7378
- T-Card/T-Chek Customer Service
- 800-776-2433
- Order EFS Checks
- 888-824-7378
- Merchant Services
- 888-824-7378
- Factoring
- 877-275-8801
Office locations
- Portland Office
- 1 Hancock Street
Portland, ME USA 04101
- 1 Hancock Street
- Nashville Office
- 4031 Aspen Grove Drive
Suite 550
Franklin, TN 37067
- 4031 Aspen Grove Drive
Contact us
To send us a question or request a time to talk, complete the form below and a representative will respond to you shortly. Thank you for your business!
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